Returns & Exchanges
At Perk Valley Pet Eatery, we want your furry friends to love their treats and toys as much as we do. If you are not completely satisfied with your purchase, you may return unopened items within 30 days for a full refund or exchange.
Verify Eligibility
Ensure your items are in their original, unopened packaging and that you have your receipt or order confirmation email ready.
Contact Our Team
Email our support team or visit us in-store to initiate your return request and receive a Return Authorization number if shipping the item back.
Package Your Items
Securely pack the products in a sturdy box to prevent damage during transit, including a copy of your packing slip inside the package.
Ship or Drop Off
Bring your return directly to our Perk Valley location or ship it back using your preferred carrier to receive your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing